Contact centre outsourcers, Inspired, of Newcastle upon Tyne engaged the services of CallScripter to provide a scripting solution that would support the broad range of services they offer their customers and also have the ability to grow with the business.
Key highlights of this case study include:
- Flexible solution
- Easily configurable for future requirements
- Innovative solutions
- No need for a dedicated dialer manager or IT resource
Click on the link below to take a look at our Case Study.